The Desk: who runs LineSide, and the small print

Most sites split this into four pages of boilerplate. We'd rather you actually read it, so here's everything on one: who we are, how we verify what we publish, how the site earns money, and the privacy and terms small print — in that order, plain language throughout.

Who we are

LineSide is written by a small editorial team that publishes under a shared byline — "the LineSide desk" — rather than invented author personas with invented credentials. We think that's more honest than the alternative you've seen elsewhere: a stock photo named "Mark, Senior VoIP Analyst" who doesn't exist. The desk's beat is deliberately narrow: background noise and call audio in business phone apps and SIP softphones. Not meeting apps, not hardware reviews, not the seventeen other corners of audio. Narrow means we can actually keep our facts current.

How we verify (and what we refuse to do)

• Vendor claims come from vendor documents. Feature availability, menu paths, version floors, prices — sourced from vendors' own docs, pricing pages and announcements, with the date we read them printed on the page. When a page says "checked 2026-09-20," that's a literal statement.
• We don't fabricate testing. No invented lab benchmarks, no decibel charts we didn't measure, no star ratings pulled from the air. Where we describe how something behaves, it's from documentation or clearly-labeled general engineering reasoning.
• Uncertainty gets stated. When a vendor's docs are ambiguous (RingCentral's desktop-calling coverage) or a plan's availability is unclear (Krisp's legacy free tier), we say exactly that rather than rounding up to confidence.
• Staleness is visible. Vendors change features without telling us. The checked-dates tell you how old any claim is; if you catch something outdated, email the desk and we'll fix it.

How the site earns money

Some links on LineSide are affiliate links — currently to Krisp, routed through our /go/ paths and always labeled "sponsored" where they appear. Subscribe through one and we may be paid a commission; your price is unchanged. Three commitments that keep that honest:

• Free fixes come first, everywhere. Our standard advice order is: the app's own built-in toggle, then OS settings, then a paid layer — and the first two pay us nothing. The Zoiper guide literally tells quiet-room readers to close the tab and keep their money.
• Vendors we cover are not sponsors. RingCentral, Dialpad, 3CX, Vonage, Aircall and Zoiper have no affiliate relationship with us and are linked plain. Nobody can buy a kinder paragraph.
• Commissions never edit copy. The limitations lists on the Krisp page are the proof we point to.

Privacy

LineSide is a static site. We don't run accounts, comments, or forms; we set no cookies of our own and collect no personal information from your visit. If standard aggregate analytics run (page views, referrer, rough geography), they're used to see which guides help and nothing else — we never see who you are. Outbound links, including /go/ redirects, take you to third-party sites with their own privacy practices; what happens there is governed by their policies, not ours. Email sent to the desk is used to answer you and for nothing else.

Terms of use

Everything on LineSide is general information about software features and settings, provided in good faith and "as is." It isn't professional IT, legal or purchasing advice; test changes before rolling them out to a team, and confirm vendor terms on the vendor's own pages before buying anything. Product names and trademarks — RingCentral, Dialpad, 3CX, Vonage, Aircall, Zoiper, Krisp and the rest — belong to their owners; we use them to talk about the products, and no affiliation or endorsement is implied in either direction. We're not liable for what a vendor changes after our checked-date or for how settings behave in your specific environment. Content © 2026 LineSide; quote with attribution, don't republish wholesale.

Contact the desk

Corrections, vendor updates we missed, or a noise problem the guides didn't crack: [email protected]. Corrections get priority — being right matters more to us than being first.

Looking for the actual guides? Start at the cornerstone: VoIP background noise, or pick your app from the footer below.